Sunday, April 13, 2014

Update to Ticket ID HDI-27802283:

HostGator.com

HostGator

Ticket: HDI-27802283

Hello David,

Thank you for choosing HostGator.

In order to install cPanel on your VPS, we are required to install cPanel on a fresh container. This means that a new VPS container must be created, which will result in new IP addresses. Please note there is a monthly fee of $10 for the cPanel license.

The cheapest VPS with cPanel support that we currently offer is our Snappy 1000. This runs for $49.95/month, with the cPanel license fees included.

Once your new VPS container with cPanel is set up and you have received the new account information, you will need to transfer any needed data to the new VPS container. Once you have transferred this data, please update your nameservers to use the new IP addresses so that your site(s) resolve to the new container. After allowing 12-24 hours for this change to take effect, please submit a cancellation request for the original VPS container at http://hostgator.com/cancel.php to avoid further charges for the original VPS container.

Please reply to this email to confirm that you understand the above and wish to proceed. If you have any further questions regarding this, please do not hesitate to let us know.


Best regards,

Willie K.
Billing Administrator
HostGator.com LLC
http://support.hostgator.com
Toll-Free (US and Canada): 1(866)964-2867
International: +001-713-574-5287

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To reply to this ticket, please be sure to email 27802283@tickets.hostgator.com from the email address you created the ticket with.

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